What are the main duties of a receptionist?

Duties and responsibilities of a Receptionist

  • Meeting and greeting clients.
  • Booking meetings.
  • Arranging couriers.
  • Keeping the reception area tidy.
  • Answering and forwarding phone calls.
  • Screening phone calls.
  • Sorting and distributing post.

What are the five duties of a receptionist?

The business duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting appointments.

What are the duties of a front desk receptionist at a hotel?

Hotel Front Desk Clerks have the following responsibilities: Check in customers using computer programs and equipment and provide guests with directions to their room. Inform customers of all on-site amenities and any relevant information that is needed to use them. Handle and resolve guest complaints.

What are the duties of front office in a hotel?

Responsibilities for Front Desk Agent

  • Check guests in and out of their rooms.
  • Answer any questions guests have.
  • Make recommendations for activities and restaurants.
  • Store any luggage guests have.
  • Answer the phone and direct the call.
  • Take reservations on the phone.
  • Arrange transportation for guests.

What are the qualities of a good hotel receptionist?

To become a Hotel Receptionist, you’ll need to have:

  • clear speech.
  • a polite manner.
  • a high standard of personal presentation.
  • excellent verbal and written communication skills.
  • a good telephone manner.
  • customer service skills, patience and tact.
  • the ability to be calm and well organised, even when working under pressure.

What are the tasks of a receptionist?

Responsibilities for Receptionist Answer and direct phone calls in a polite and friendly manner Welcome visitors in a warm and friendly manner, and answer any questions visitors have Maintain reception area and all common areas in a clean and tidy manner at all times Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer

What does hotel receptionist mean?

The hotel receptionist job is often referred to as a front desk agent . Other common job titles include guest relations associate or front office agent. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position.

What are the positions in a hotel?

Hospitality jobs at hotels include domestic work, such as housekeeping, concierge jobs, and receptionist positions. In addition, many hotels need workers with specialized skills to perform hospitality jobs, such as pool lifeguards, bartenders, and daycare givers.

What are the duties of a hotel room attendant?

One of the main duties of hotel room attendants is to prepare the hotel room’s bed for the guest. The attendant must remove the dirty bedding and pillow cases and replace them with fresh, clean linens. Some hotel chains also replace the duvet covers between guests.

How much do receptionists make NZ?

Pay for receptionists varies depending on experience and the type of duties. New receptionists usually earn between minimum wage and $45,000 a year. Receptionists with additional responsibilities can earn up to $55,000.

What are my skills as a receptionist?

Sample receptionist skills on a resume Written and verbal communication skills. Customer service. Multitasking and prioritizing. Dependability.

What qualifications do I need to be a receptionist?

There are no set entry requirements to become a receptionist. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. Employers often ask for relevant work experience.

What is the most important skill of a receptionist?

Receptionists should have outstanding communication, interpersonal, customer service, and organizational skills. They spend most of their time dealing with a wide variety of guests and visitors. This means that they have to interact with people who have different personalities and behaviors.

What does a receptionist make an hour?

How Much Do Receptionist Jobs Pay per Hour?

Annual Salary Hourly Wage
Top Earners $38,500 $19
75th Percentile $32,000 $15
Average $29,500 $14
25th Percentile $24,000 $12

What industry is a receptionist in?

Receptionists are employed in nearly every industry….Work Environment.

Healthcare and social assistance 47%
Professional, scientific, and technical services 12
Personal care services 6
Administrative and support services 4
Religious, grantmaking, civic, professional, and similar organizations 4

What are the five qualities of receptionist?

As you make your hiring criteria more specific, be sure you include the following six traits as you look to fill the job of a receptionist:

  • Effective communication.
  • Professionalism.
  • Interpersonal aplomb.
  • Multitasking capabilities.
  • Organizational abilities.
  • Technical prowess.

How do I get a receptionist job with no experience?

Becoming a receptionist with no experience involves illustrating similar skills in past volunteer, extracurricular, or work experience; using contacts to get a referral; and registering with temp agencies, as well as pursuing any employment opportunities extended to high school or college students.

What makes a good receptionist?

A medical receptionist should: Have strong interpersonal and communication skills, both in person and on the telephone. Be friendly and confident. Have good organisational skills and be able to prioritise workload.

What every receptionist should know?

What do you need to become a receptionist in New Zealand?

There are no specific requirements to become a receptionist as skills are usually gained on the job. However, a New Zealand Certificate in Business (Administration and Technology) (Level 3 or 4) may be useful. No specific secondary education is required for this job, but business studies, maths and English to at least NCEA Level 2 are useful.

Is there a template for a receptionist job description?

This Receptionist job description template is optimized for posting to online job boards or careers pages. It is easy to customize with duties and responsibilities for medical receptionists, hotel receptionists, and more.

Where do I go to apply for a NZQA job?

All of our current vacancies are advertised in our Careers Centre. NZQA’s recruitment process ensures that all applicants are treated fairly, and the best applicant is selected for each job. Selection is based on assessment of each applicant’s skills, knowledge, abilities and experience against the specifications in the job description.

What’s the difference between receptionist and executive assistant?

Receptionists and Executive Assistants both perform administrative and clerical duties in an office setting, but these roles do differ from one another based on their specific job requirements.