How much do call handlers get paid?
The average salary for a Call Handler is £18,762 per year in United Kingdom, which is 16% lower than the average London Ambulance Service salary of £22,400 per year for this job.
Can I be 999 call handler?
You can also get into this role through an advanced apprenticeship in emergency service contact handling. You’ll usually need to be over 18 and may need a GCSE (or equivalent) grade 9 to 4 (A* to C) in English or equivalent but employers will set their own requirements.
What qualifications do I need to be a 999 call handler?
There are no set entry requirements to become an emergency call handler or medical dispatcher, but employers expect good standards of literacy, numeracy and IT skills. Some may ask for qualifications such as GCSEs, NVQs or equivalent. Employers often ask for relevant work experience.
How much do 999 operators make?
BT Salary FAQs The average salary for a 999 Operator is £26,072 per year in United Kingdom, which is 13% higher than the average BT salary of £22,890 per year for this job.
What do 999 call handlers do?
Emergency call handlers work in our ambulance operation centres (AOC) dealing with 999 calls. Their role is to take essential details about the patient’s condition and the exact location, logging them onto a computer system. They may have to give basic first aid advice by phone in life-threatening situations.
Where is 999 call center?
Together with the support of emergency call takers, dispatchers and clinicians working in our two clinical co-ordination centres in Bicester, Oxfordshire, and Otterbourne, Hampshire.
Why do I want to be a 999 call handler?
Why should I become an Emergency Call Handler? Our call handlers make sure that people get the right help, when they need it, often when they are at their most distressed and vulnerable. This is a role where you can make a real difference to patients and carers, by handling their call with professionalism and dignity.
How much do 999 operators make UK?
The highest salary for a 999 Operator in United Kingdom is £44,089 per year. The lowest salary for a 999 Operator in United Kingdom is £15,418 per year.
How much money does a 911 operator make?
911 Dispatcher Salaries
Job Title | Salary |
---|---|
E-Comm 911 911 Operator/Dispatcher salaries – 1 salaries reported | $30/hr |
City of Fredericton 911 Operator/Dispatcher salaries – 1 salaries reported | $60,939/yr |
E-Comm 911 911 Call Taker/Dispatcher salaries – 1 salaries reported | $30/hr |
What happens when you call 999?
When you dial 999, the first person you speak to is the Operator who will ask you which service you need. If you ask for an ambulance, you will be put through to your local ambulance service. An emergency call handler will then take the call and will ask you questions so that help can be arranged.
Who answers the 999 calls?
Control room staff. In our control room, teams of Emergency Call Handlers answer 999 calls and send our vehicles out across London to treat patients.