How do I find my journeys tracking number?
Your order is on the way! If you do not see a tracking number listed, you should receive it in an email within 24 hours. You will also find your tracking number in the Order History of your Account and on the Track Order page.
How long does journeys take to process an order?
1-2 days
When you submit your order, we begin processing it immediately for shipment. Please allow 1-2 days for your order to be processed. If your order was placed before 10am CST, it will begin processing the same day.
What carrier does journeys use?
Essential Journeys ships UPS Ground or USPS. Most orders are shipped within 1-5 business days.
Is Journey’s a legit website?
Journeys has a consumer rating of 1.95 stars from 164 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Journeys most frequently mention customer service, business days and next day problems. Journeys ranks 635th among Shoes sites.
Can you exchange without a receipt at journeys?
Journeys Return Policy for Items Without a Receipt For online orders, Journeys doesn’t send printed receipts or invoices anymore because they want to go green. The order confirmation number you received in your email is enough for returns.
Can you return to any journeys?
We allow all merchandise in new condition, with original packaging, to be returned for a full refund or exchange within 365 days of purchase. 1) Return to Store: For quick and easy returns or exchanges, take your item(s), with original packaging, to any Journeys store. Use the Store Locator to find a store near you!
How strict is Journeys return policy?
Journeys gives you 365 days to decide! We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. Simply take your item(s), with original packaging and receipt, to your nearest store.
What does it mean when the order is Processing?
What does it mean when the order is processing? After an order is placed, it will appear as “processing.” This means the order is in the process of being picked, packed and prepared for shipment. Some order processing systems will notify customers during each step of the process, from order placement to delivery.
Can you return vans to journeys?
1. Vans.com orders can only be returned to a Vans company owned retail store not through other retailers such as JCPenney or Journeys. 2. Use the Store Locator to find the Vans company owned retail store nearest you with a company name listed as “VANS – store name”.
Can you exchange at journeys without receipt?
Are the Doc Martens from journeys real?
Yes, Journeys sells real docs. YKK is a zipper manufacturer that a lot of brands use, including Dr Martens.
Can you return vans at journeys?
1 . Vans.com orders can only be returned to a Vans company owned retail store not through other retailers such as JCPenney or Journeys. 2. Use the Store Locator to find the Vans company owned retail store nearest you with a company name listed as “VANS – store name”.
How does journeys collect and use customer information?
Journeys recognizes that it must maintain and use customer information responsibly. The information collected is used to help us respond to customer inquiries, send emails about sales and events, send catalogs and other marketing and promotional materials through the mail, contact contest winners and/or ship and bill orders.
Where do I send a request for privacy for journeys?
To make such a request, please contact us at either [email protected] or Genesco Retail Direct, Genesco Inc., 1415 Murfreesboro Rd, Suite 503, Nashville, TN 37217 and include your name and the address to which you would like us to respond. We will attempt to provide you with the requested information within thirty days of receipt.
How to track a package on usps.com?
Here, choose the tracking number of the package you want to track. View tracking information in the Transactional Details window – This window displays the shipping and status information, along with the delivery and destination addresses, weight, mail class and postage cost for the selected package.
How long does it take for a return to a journeys store?
Journeys gives you 365 days to decide! We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. To find out if your local Journeys store is open and the hours of operation, visit our Store Locator!