How do I access my AKO account?

  1. Log into AKO (
  2. Click on My Account>CAC/Certificate Registration.
  3. Go back to CAC/Certificate Registration.
  4. Click the REGISTER button to add you Security Certificates.
  5. Enter you CAC pin number if prompted and then you AKO password.

What is the new AKO website?

AKO 2.0
The new AKO, called AKO 2.0, offers a more mobile-friendly and contemporary look and feel, modern navigation, the first-ever Army Directory linking users to Army organizations and a home page that presents information specific to military personnel, DOD civilians and contractors.

What happened to Army Knowledge Online?

Defense Knowledge Online, the Defense Department-wide spin-off of the multi-purpose Army Knowledge Online portal, will shut down mid-year of fiscal 2012, pending the successful transition of services, according to a top DOD official.

What do I use instead of AKO?

“EC2M is also replacing the AKO Single Sign-On service with Enterprise Access Management Service (EAMS-A),” according to Army officials with Program Executive Office Enterprise Information Services.

How do I get my AKO username and password?

To reset your AKO password, go to and click “Reset Password” or contact the AKO helpdesk by clicking “Help Desk” on the AKO Login page.

How do I access my AKO email?

Open a web browser and go to: You will see the following screen informing you that you are accessing a U.S. Government Information System. Click “I Accept”. When prompted, be sure to select only your DOD EMAIL certificate. Click “OK”.

How do I find my AKO username and password?

Can I access Medpros from home?

In any case, unless you have VPN access, you cannot access it from home at present.

How do I find my AKO email?

Type in the last name of person you are searching for in the appropriate box followed by the first name. Click in the box labeled “Current Region” and scroll down the list until you find the area closest to your recipient. Click on the gray “Find” button. Wait while AKO searches for the email address.