Why is my Sony Blu-Ray player skipping?
When playing a disc in the Blu-ray DiscĀ® player, there may be a problem with the disc or the unit may need an update. Remove the disc from the Blu-ray Disc player. Examine the disc for fingerprints, smudges, or scratches.
Why is my Blu-ray player lagging?
When a Blu-Ray title freezes or skips during playback it’s usually firmware or memory related. You would first verify that your Blu-Ray / Universal player has the latest firmware update installed. If both the firmware update and/or SD Card fail to correct the issue, then your unit may require service.

How do I fix my Blu-ray player?
Power reset the Blu-ray Disc player.
- Remove the disc from the Blu-ray Disc player.
- Turn off the Blu-ray Disc player.
- Unplug the power cord of the Blu-ray Disc player from the electrical outlet.
- Let the player remain without power for one minute.
- Plug the power cord back into the electrical outlet.
Why is Netflix going black?

Netflix screens go black for a plethora of reasons. Your screen goes black. Per Saintlad, the most common reasons for a black screen include an error with your system files, an issue with Netflix servers, or corrupted installation files.
How can I improve Netflix quality?
How to change video quality settings on Netflix
- Click on your profile icon in the top-right of the Netflix window and choose Account.
- Scroll down to Profile & Parental controls and select your profile.
- Click Playback settings.
- Select the quality of stream you want.
How do I stop my stream from buffering?
How to stop buffering
- Close other applications and programs.
- Pause the stream for a few moments.
- Reduce video quality.
- Speed up your internet connection.
- Remove other devices connected to your network.
- Update graphics card drivers.
- Try a wired Ethernet connection.
- Clean up your browser settings.
How do I update apps on my Sony Blu-ray player?
- On the supplied IR remote control, press the HOME button.
- Select the All Apps.
- Press the ENTER button.
- In the All Apps screen, select the app you want to add.
- Press the OPTIONS button.
- Select Add to My Apps.